1 reviews | Active since Dec 2014
HAIR FOLLICLES IN MY FOOD
I WAS DISGUSTED WITH THE FACT THAT I WENT TO MY HOME TOWN PE FOR THE EASTER HOLIDAYS AND I DECIDED TO TREAT MY FAMILY TO A KFC BUCKET AND STREETWISE BURGERS. FIRSTLY I WASN'T IMPRESSED WITH THE SERVICE FROM THE CASHIERS AND TO SEE THEM SLACKING ABOUT FORGETTING THAT EVERYONE IN THE QUEUE IS A CUSTOMER. I DIDN'T UNDERSTAND THE FACT THAT NO MEAT WAS AVAILABLE WHATSOEVER AT ALMOST 9:00 IN THE MORNING AND THAT WE NEEDED TO WAIT 20 MINUTES FOR IT TO BE READY. EVENTUALLY WHEN WE GOT OUR BUCKET PLUS THE BURGERS I THEN FOUND HAIR FOLLICLES (LOOKED LIKE PUBIC HAIR) WHICH DIDN'T BELONG TO ME. I LOVE KFC AND I EAT IT ALL THE TIME HERE IN CAPE TOWN. I'M NEVER ONE TO COMPLAIN HOWEVER BECAUSE I'VE NEVER EXPERIENCED THIS BEFORE. I REGULARLY BUY FROM THE KFC IN STRAND STREET, ADDERLY AND CAPE TOWN STATION AND I CAN HONESTLY SAY THAT I NEVER HAD THIS ISSUE BEFORE. PLEASE DO SEND THIS REMARK TO THE PEOPLE AT NJOLI BRANCH AND GET THE MANAGER TO LOOK INTO THIS AS I HAVE ADVISED MY FAMILY MEMBERS NOT TO BUY THERE AGAIN UNTIL SOMETHING IS DONE.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
