HH
Heather H
1 reviews | Active since Feb 2014
13 Apr 2015, 10:19
Good Service
My Husband and I went to KFC in Weltevreden on Saturday Late afternoon and we placed our order through the drive threw and after paying we never received our slip. I know that KFC has a policy which is clearly visible, that if I do not receive my slip after paying I get my meal for free. I went inside and spoke to the manager who was very helpful. They could not find my order on their system or my slip. Even though the other staff were questioning us about \free food"the manager was very nice and stuck to the policy. <br> Despite the staffs attitude towards me"
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KFC's replyOfficial
13 Apr 2015, 11:06Hello Heather4N0w,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Best regards,
KFC's reply13 Apr 2015, 11:06
Official
Hello Heather4N0w,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Best regards,