MS
Muniera S

1 reviews | Active since Dec 2015

23 Dec 2015, 19:15

Go to KFC for disgusting and horrible service

Not only was the KFC outlet unhygienic, dirty and dusty there was a foul smell in the air, similar to a 2 week old decaying rat corpse. And the service was horribly slow for a store that had only seven customers within the 15 minutes I was there. My order number was 203 and after I saw the customers that had ordered after me receive their orders I had to look at the service screen and to my surprise , my number had been removed. So my order was left in the air for me to go and remind the unfriendly , un-caring staff about it. This was by far the most horrible experience of my life and I would rather eat dog **** than go there again.

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Replies (1)
KFC
KFC's reply29 Dec 2015, 15:16
Official
Hello MunieraSeboa123,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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