FC
Frank C
1 reviews | Active since Jul 2015
28 Jul 2015, 08:26
General bad service and hygiene issues
KFC Langebaan has been deteriorating steadily on service levels and basic hygiene in the past months and has been the target of several irate customers on social media sites in town. This includes dumping used oil in public, arrogant staff members and finding hair in the food that is ill prepared. It seems that the ourcry has little effect on the store management and owners as the complaints keep poring in. This is disconcerting in a town with limited franchised fast food outlets available and it gives the impression of a take it or leave it attitude as options are limited.
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Replies (1)KFC's replyOfficial
29 Jul 2015, 13:29Hello fewa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply29 Jul 2015, 13:29
Official
Hello fewa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
