EM
Erika M
1 reviews | Active since Sept 2012
07 Apr 2015, 09:50
Gave us a mini loaf which has expired. HO useless!
On the 27/3/2015 we bought food at KFC Blackheath. Part of the order was 2 x Mini loafs. The expiry date on the loafs were the 26/3/2015! I brought this to Head office's attention TWICE and no one has even bothered to phone me back! I need action immediately! Please get Mr Keith Warren, MD of KFC Africa to contact me in order for me to inform him of KFC\s poor customer service (or lack thereof!)"
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KFC's replyOfficial
09 Apr 2015, 10:36Hello EMrtn,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Apr 2015, 10:36
Official
Hello EMrtn,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***