BT
Brendon T
1 reviews | Active since Sept 2015
01 Sept 2015, 17:16
Gave me an old burger
CHK 2.1897.00 31/08/2015 18:19<br> <br> Went to buy a fullyloaded box meal and when I got home the burger was so old, the bun was as hard as rock and the tomato and lettuce was wilted not to mention how the chicken looked like.<br> when I went to return the meal the guy that helped me at the till was grinning at me as if he new the old food was put in my box.<br> It is not the next day after I lad the complaint and still no reply from KFC with a apology,<br> CAS-135821-B1J3D6 (ref number)<br> Pathetic service
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KFC's replyOfficial
04 Sept 2015, 12:59Hello brendon.twyman,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Sept 2015, 12:59
Official
Hello brendon.twyman,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***