wL
wagieda L

1 reviews | Active since Jan 2014

03 Oct 2016, 11:00

FURIOUS @ THE COLD DRIED OUT CHICKEN & **** SERVICE AGAIN !!!!!!!

<p>I WAS @ YARONA CENTRE ON 2 OCT 16 @ 13:38 PM. I BOUGHT A STREETWISE 3 & STREEWISE 2 & 8 ZINGER WINGS BUT ALL SEPERATELY. I PD & WAITED FOR MY ORDER AS 5 MINUTES BECAME 15 THEN I ASKED THE MANAGER PACKING THE ORDERS IF THEY ARE SHORT STAFFED AND SHE SAID WITH ATTITUDE " NO THERE IS A MORNING & AFTERNOON SHIFT" THE PEOPLE BEHIND ME STARTING COMPLAINING AS THEY SAID THEY HAVE BEEN WAITING LONG FOR THEIR FOOD . WHEN I EVENTUALLY GOT MY MEALS I TOOK MY MEALS WITHOUT CHECKING THEM AS I WAS ABSOLUTELY FURIOUS AT THE LONG WAIT. I GOT HOME JUST TO FIND THAT THE CHICKEN WAS COLD , DRIED OUT & INEDIBLE. I HAD NO CHOICE BUT TO THROW THE FOOD FOR THE DOGS AS I CANT EAT DRIED OUT CHICKEN. THIS IS NOT THE FIRST DARN TIME I GOT SUPER BAD SERVICE FROM THIS STORE. ALL THIS YEAR , THE FIRST TIME THEY TOLD ME THEY CLOSING IN 10 MINUTES & THEY DONT HAVE CHICKEN & THEY NOT GOING TO MAKE CHICKEN. THE SECOND TIME THE MANAGER HAD TO BRING MY ORDER TO MY PLACE IN EBONY PARK AS THEY MESSED UP MY ENTIRE ORDER. NOW AGIN FOR THE THIRD TIME I GOT **** SERVICE & FOOD!!!!!!!!!! UNFORTUNATELY I DONT HAVE A CAR SO I WAS OT GOING TO WASTE MY MONEY AGAIN & DECIDED THAT THIS IS THE BEST WAY TO MAKE KFC AWARE OF THE NON CUSTOMER SERVICE AND ABSOLUTELY HORRIBLE FOOD I GOT THIS TIME AROUND. I WANT A CALL FROM THE REGIONAL MANAGER THAT IS IN CHARGE OF THIS STORE !!!!!!!!!!!</p>

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Replies (1)
KFC
KFC's reply03 Oct 2016, 14:06
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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