Food service and customer service

Kfc Meadowlands was disappointing today. Firstly we tried to order then we were told to go to the receiving so they "make" the food because of system issues. Secondly when we got our food, it was stale and cold. I know I'm not the only one complained today, they didn't even give me my receipt back. I do not want to go back there. I got myself, my wife and little brother. Dissatisfied

"Dear Tshepo Mokoena

Thank you for contacting the KFC Customer Care team.

My name is Nomsa Mhlanga and I am reaching out to you, as I am unable to contact you regarding your Complaint to assist your further.

When convenient, may I please request you reply to this email, without editing the subject line with an alternate contact number so that I am able to call you.

I have summarised your interaction below:

Reference Number: CAS-841574-W1C0D2 Date: 25-Jan-2022 10:11 PM Subject: product quality"

"Dear Tshepo Mokoena

Thank you for contacting the KFC Customer Care team.

My name is Amanda Makele and I am reaching out to you, as I am unable to contact you regarding your Query and Suggestion .

When convenient, may I please request you reply to this email, without editing the subject line with an alternate contact number so that I am able to call you.

I have summarised your interaction below:

Reference Number: CAS-775759-H1Q4W1 Date: 03-Nov-2021 10:44 AM Subject: Online order enquiry"