Food Quality

Dear KFC Team,

I hope this message finds you well.

I recently placed an order for dunked wings at your Boskruin, Johannesburg location via UberEats, and I wanted to provide feedback on my experience.

Unfortunately, I received wings that were dry, with no sauce or flavor, giving the impression that they had been prepared much earlier and were just reheated for collection. This is not the first time I've encountered such issues with orders from this location.

I want to emphasize that, as UberEats customers, we expect the same level of quality and care in our orders as dine-in customers. It's disheartening when the quality of service and food falls short of expectations.

I share this feedback in the hope that it can lead to improvements in the service provided to UberEats customers. Quality and consistency are essential aspects of any dining experience, and I believe that addressing these issues will benefit both customers and your business.

I appreciate your attention to this matter and look forward to a more satisfying experience with KFC in the future.

Thank you for your time.

Best regards,

Siphosethu