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BRONWYN D

1 reviews | Active since Jan 2016

04 Jan 2016, 14:57

FOOD POISONING

HI MY NAME IS BRONWYN, WENT TO KFC JUST OVER A MONTH AGO, BOUGHT 2 ICE CREAMS AND 1 CRUNCH BURGER. MY HUSBAND TOOK A BITE OF HIS BURGER CHEWED AND SWALLOWED ONLY TO NOTICE SOMETHING WAS NO RIGHT. WHEN HE OPENED THE BURGER ONLY TO SEE THAT THE CHICKEN WAS GREEN IN MOULD. ABOUT 20 MINUTES TO HALF AN HOUR AFTER CONSUMING THE BITTEN PIECE MY HUSBAND GOT SICK. WE WENT TO THE DOCTOR THE NEXT ONLY FOR THE DOCTOR TO SAY HE HAD FOOD POISONING. I HAVE BEEN IN CONSTANT CONTACT CONTACT WITH KFC CUSTOMER CARE BUT NO ONE CAN TELL ME ANYTHING AS THE BURGER WAS COLLECTED BY THE AREA MANAGER/STORE MANAGER TO SEND AWAY FOR TESTING...CASE NUMBER WITH KFC IS 152263 LOGGED ON THE 30/11/2015. TO DATE NO ONE CAN TELL ME WHAT IS GOING ON AND NO ANSWERS THE PHONE AT THE BRANCH

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Replies (1)
KFC
KFC's reply12 Jan 2016, 08:18
Official
Hello BRONWYN D,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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