NW
Nicole W

1 reviews | Active since Jun 2013

28 Oct 2015, 09:55

Food Poisoning

My partner has food poisoning from the KFC in Douglasdale - it was a matter of time I suppose as we have yet to receive fresh or semi fresh food ( you could break a window with how stale everything is, always! ) the chicken is so dry and has been sitting there for hours ( or days? ) This is totally unacceptable!<br> <br> The more people I speak to about the KFC in Douglasdale the more it amazes me on how they have not been shut down, maybe they should go and have lunch at another branch and see how it is supposed to be!<br> <br> I guarantee you, we will NEVER come back and I will tell as many people as I can to be warned ( even though for 3 years we have given them the benefit of the doubt and said \shame maybe they having a bad day"I have wasted so much money as I always land up throwing my food away as it is not edible.<br> <br> Come on guys"

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Replies (1)
KFC
KFC's reply29 Oct 2015, 12:58
Official
Hello niccilee25,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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