Food not delivered

I order a meal at KFC Bishop lavis in Cape Towm at 12:35 and still haven’t received my order . I called the customer service team they said they are short of drivers and there’s nothing they can do . I am so devastated by this , such a large company to not have drivers . I am starving on lunch cause I will have to go back to work . But because KFC hasn’t delivered my food I can’t eat . I am so unhappy and I want a goodwill gesture and my order now