Food Complaint

Number: CAS-***-M5W9V8

Case Summary: Food Complaint Letter

Interaction Summary:

To Whom it may Concern, I came to your restaurant on the 03rd of November 2022 today and was really disappointed with the quality of food that was served to me. The chicken was raw. Plus I received a chicken piece I did not request for. That is not the quality of food that one would expect from a restaurant of your level and reputation. You need to make sure that your customers are getting the highest caliber of available ingredients as well as proper preparation. I trust that this is not the type of letter that you wish to receive from your customers and I also trust that you are going to deal with this complaint in a strict manner while taking all the necessary measures to make sure that such incidents do not happen again. I have attached a photo I took. Here are the receipt information: KFC West Street Durb ***KSA172*** Shop 13,SALISBURY ARCADE 349-351 WEST STR TEL: *** 14 BUHLE ---------------------------------------------------------------------------------------- CHK: 2.6018.00 02/11/2022 15:01 GST:1 TAKEAWAY ---------------------------------------------------------------------------------------- PERI PREGO BOX ..1X FANTA PERI PREGO BOX SW SNACK PACK POPS+CHIPS SIDE-REG M&G 4 Items(s) ----------------------------------------------------------------------------------------- SUBTOTAL (TAKE AWAY) 145.60 CASH ZAR 150.00 CHANGE 4.40 -------------------------------------------------------------------------------------------- TRAN# 306018 DOC# IN1020T*** --------------------------------------------------------------------------- YOUR ORDER# 218 ----------------------------------------------------------------------------- Normally I would take this directly to the Consumer Rights Department, but I have had some good meals before in your place and can only hope that this was a one-time thing. However, I did lose funds in the process and vomited. I had to go buy rehydrate medication to stop the vomiting. You may contact me at *** anytime before 11:30 am if you want to ask me questions about the incident. Regards