1 reviews | Active since Apr 2009
Food bad too many times
This morning when to KFC Waterkloof Ridge to order breakfast wraps - do not serve breakfast wraps. Ok! I then ordered 3 Chicken wraps / twisters and 8 dunked wings. When I got home I opened my dunked wings to find them dry (the same bad quality I had on Monday), but I ate them. The Twisters were terrible, I opened mine and the quality was terrible and the chicken did not even look edible! I immediately gave it to my dogs, as I did not want to eat it (did take a photo of it (not attached). To make matters worse, I got terrible stomach cramps and running stomach from the dunked wings I did eat!!!!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Amazing that KFC complaint resolution is to send me to the same store that I am complaining about bad quality to get that same bad quality meal, just now for free!!!!! No way!!! talk about bad customer interaction and service.
Amazing that KFC complaint resolution is to send me to the same store that I am complaining about bad quality to get that same bad quality meal, just now for free!!!!! No way!!! talk about bad customer interaction and service.