EA
Ellah A

1 reviews | Active since Apr 2015

09 Apr 2015, 12:56

**** mash n gravy

You know. Whenever anyone buys they want value for money. I would love to be a secret shopper and expose all the ******** out there. We work sooo hard for our money. I bought 3 medium mash n gravy and when I got home, what a shocker I got! It had less than half the mash filled with literally * water* in the name of gravy. So I drained it and remained with less than half the cup, even less than a regular mash n gravy. I was so cross I threw a tantrum but it was irritating me to drive back to the store because they should know better and hence we've got hello Peter. It's for my son and he's a human being who deserves to eat and be content, hence I buy medium not small. If I wanted regular I would have bought it. I feel so cheated right now! I need this to be rectified before it continues happening to others. I buy mash n gravy almost everyday and have never seen something like this.

0
Replies (1)
KFC
KFC's reply09 Apr 2015, 13:36
Official
Hello ellahjosh,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line