1 reviews | Active since Apr 2016
I Bought 10 pieces Family Treat with Twister Meals and 8 Zinger Wings. when I received the order I didn't check it immediately I went to the table, only when I got there I noticed that the sides and wings were not there. I went back and told them, They called a manager who literally told me that "I AM LYING" they always pack the sides. I then asked them to check on the bags as there were many bags packed there. The manager then left and one of the girls who works there keep coming to me to ask what the problem was and never come back. Eventually another girl came and I explained again. She then looked and found the bag. I then asked for that manager who said I'm "LYING" he didn't come and didn't even apologise after I wasted my time there. That was the worst experience of my life.
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Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
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