WN
Winny N

1 reviews | Active since Nov 2014

16 Apr 2016, 16:39

EXTREMELY POOR SERVICE

On Wednesday at around 4pm, I went to KFC to order a Sundae with my boyfriend and we waited for a good 20minutes for our order because our cashier (Muriel) decided to attend to all the customers that came after us. She took their orders and gave them their goods. When we asked for our sundae's, she rudely told us to wait for someone else to assist us. I am so so annoyed to this day! I was late for a meeting because of her! I will never ever go back to that branch!!!

0
Replies (1)
KFC
KFC's reply19 Apr 2016, 14:12
Official
Hello WinnyN,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,