Extreamly slow response and missing burger

<p>On 8 June I placed my order at 12h37, only received it at 13h00 by then my lunch break was over and I had to eat in a rush.</p> <p> </p> <p>When my number was called to collect my order, I discoverd that my 2nd burger was missing from the bag, and only then realised that they placed the order for the wrong burger, I asked for the tower crunch burger but they placed the order for the normal tower colonel burger instead whcih also cost more.</p> <p> </p> <p>The burgers was ice cold and the chips hot, so the eating experiance was also unpleasant</p> <p> </p> <p> </p> <p> </p> <p> </p>