SQ
Samantha Q
1 reviews | Active since Jul 2015
14 Jul 2015, 14:56
Expired Sweet Chilli Dip
So I walked into the KFC in Bellville on my lunch break, and ordered my meal. As Im waiting for my order I noticed a number of sweet chilly dips placed on the \collect you order"station. When my order gets called I noticed the lady placing one of the sweet chilly dips in my packet and I walked out. When I get back to work I take out the sweet chilly dip only to find out it expired on the 09/07/2015. So my conclusion is that they are giving away dips for free however the dips are expired. This is wrong and something must be done about it! """
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Replies (1)KFC's replyOfficial
16 Jul 2015, 08:40Hello Ms Q,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply16 Jul 2015, 08:40
Official
Hello Ms Q,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
