SM
Siyasanga M
1 reviews | Active since Nov 2015
02 Nov 2015, 16:58
Expected to eat on dirty tables and floor
On Saturday the 31st October 2015 between 7 and 8pm I visited KFC on the corner of Strand and Long street... we ordered and when we were about to sit I approached one of the member of staff complaining about the dirty tables and the food that was on the floor. He then told me it's not his job and I should approach the other member of staff, mind you that there was no one cleaning the tables but the security... I told him that I am the customer I should not be doing the running around, he then ignored me and started serving other customers
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KFC's replyOfficial
03 Nov 2015, 11:04Hello Ceeyah2601,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply03 Nov 2015, 11:04
Official
Hello Ceeyah2601,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***