SB
Sazi B
1 reviews | Active since Mar 2011
14 Jan 2016, 16:53
Exceptionally Bad Service
Seriously, I don't know whether to laugh or cry. The above franchise never fails to disappoint.<br> Yesterday (13/01/2015) I ordered 2 x R19.95 specials. Then I asked for one plain mash and mash+gravy. When I got home, in the packet there was 2 x mash+gravy, 1 mini loaf instead of 2. No condiments, no s****s, no serviettes... I don't know whether its a lack of listening skills from the staff or they just don't give a hoot at all.<br> <br>
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KFC's replyOfficial
15 Jan 2016, 08:51Hello ButheleziS,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply15 Jan 2016, 08:51
Official
Hello ButheleziS,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,