Excellent service

On the 24th of August 2018 i went to KFC Newcastle KZN Drive Thru and ordered a few items including the new dunked burger. Well...on collection Ayanda Zulu helped me only to find the fillet was not dunked....when the guy who made the burger was approached he took the burger and dunked the fillet and gave it back to me. When i got home and opened the burger i realised that the fillet was not the one they use for dunked burgers...it was plain and was not even crispy.....so i went back. The guy was approached again and he was nonchalant about my complaint and failed to take responsibility and accountability for his actions. Thanks to Ayanda Zulu who took it upon herself to fix my order and made a new correct burger and even gave us complimentary ice creams. She redressed even though it wasn't her fault and went out of her way to please and calm me. Thank you so much for this young lady.....She excels in customer service s****s.