KE
Khalid E

1 reviews | Active since Feb 2012

23 Mar 2015, 10:59

Excellent After Sales Assistance

After Observatory Drive through Kfc gave me Old Crunch burgers with Old lettuce on, 28 Dunked Wings stacked on Each other with all the sauces Leaked out, A Zinger burger with Old Heated role crumbling, Simba called me back after i logged a complaint at the branch...<br> <br> He resolved the matter And honored our meeting time.. Unfortunately i had not had the pleasure of meeting him but his night shift manager was brought up to speed and they resolved the issue<br> <br> Big ups to you Brother...

0
Replies (1)
KFC
KFC's reply23 Mar 2015, 12:09
Official
Hello evnmopwr,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

We value you as a KFC customer and are committed to improve continually our service levels.



Kind Regards,



The KFC Team

***