WM
Waleed M

1 reviews | Active since Feb 2016

25 Mar 2016, 15:11

Every time! Get my order right for once!

So I went to kfc today and ordered a 8 piece family meal, which comes with 3 sides. I specifically say \make all 3 sides snack burgers\". Now 2 snack burgers= 1 side which means I was to receive 6 snack burgers. By the time I got home I noticed their are only 3 snack burgers. This is not the first time kfc ever so convienetly \"forgets\" to give me all the food I ordered. It constantly happens at the drive through. Needless to say we did not have enough food to go around for lunch today. Thank you kfc for now only robbing us time and time again "

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Replies (1)
KFC
KFC's reply30 Mar 2016, 14:13
Official
Hello Waleedmartin,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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