GS
Garreth S

1 reviews | Active since Aug 2013

15 Jun 2015, 13:38

Ever get that feeling you being **********, well??

On the 11th of June 2015 at 17:21, i purchased KFC at Sandown. I paid via card, the cashier Janine, told me that i had taken my card out too quickly for payment and that it had declined. I then said that's impossible as it has reflected on my phone, i reluctantly paid again. She advised not to worry, the money will reverse into my account.<br> <br> Guess what? To date no reversal, i find this practice highly *********.<br> <br> Please resolve urgently!

0
Replies (1)
KFC
KFC's reply18 Jun 2015, 13:50
Official
Hello garreth.schutte,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***