Embarrassed

<p>Hello,</p> <p>It was on the 27/01/2017 at around 20.30pm I stopped at KFC Chatsworth Centre the one that has the drive thru.I went get some twirls and an Oreo Krusher,well I got into the store made my purchase and was give till slip number 231,I got into the queue and waited for my order to arrive,there was a steady stream of clients coming in the store(excellent for business anyone will know that), after like maybe 20mins or so and my monitoring of the monitors that informs the clients 'ON ITS WAY'/'COME AND GET IT' my number had vanished,I walked to the counter and enquired to the consultant where is my order and that clients(maybe 3/4) that had come after me had picked their orders and left and my order was small and simple and had not yet received it.I did not want to speak to the manager/ess,the reason behind that is that the manager/ess is only good as the weakest link in his/her team.The consultant went on to make the Oreo Krusher and whilst doing so I noticed another consultant walking around with a tray to make like maybe 5 or 6 twirls,my Krusher was made and now for my twirls,the consultant proceeded to make 3 and as I was waiting for the 4th there was another consultant trying to assist her I dont know for what reason,I asked the consultant to move aside so I can see what is happening to my amazement the consultant attending to me was stuck as there was no more ice-cream dispenser,my word,I kept my cool as usual and told the consultant that she can have that twirl from me,(I wonder whatever happened to the person buying the other 5 twirls after me,maybe they left with or without it I dont maybe the franchise owner can investigate).I am a frequent visitor to that store to get my food maybe like 5or6 times a month.There is so much more that I can add to this review after last night,its just that I dont have time I got work to do as well.Please check instore CCTV footage.</p> <p>Maybe if the Colonel was alive and well(well we all know he's not) he would been gutted as to (the words if included here-in would leave him you think of it.By the way I will never ever go back to that store and everyone knows about 'The word of mouth' cliche.Whether or not I get a response from the duty manager/area manager /franchise owner I dont know.</p> <p>Sloppy</p> <p>Service</p> <p>Stinks</p> <p> </p> <p>With the kindest of Regards</p> <p> </p>