SB
Shaun B
1 reviews | Active since Apr 2014
22 Oct 2015, 12:05
Drive through **** Issue
Good day,<br> <br> I would like to highlight to KFC that the Durbanville branch does not allow cars to go through the drive the normal way. They stop the cars before the 1st window, take the order, make payment and they then ask you to drive past all the windows to the end, where you will receive your food. <br> <br> I asked them why we need to do this, and they said that \It's to make the service faster on the timers."!<br> <br> Now"
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KFC's replyOfficial
26 Oct 2015, 09:08Hello shaun@hi5,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply26 Oct 2015, 09:08
Official
Hello shaun@hi5,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,