ZB
Zenda B

1 reviews | Active since Apr 2016

02 May 2016, 09:03

Drive through equals sleep through

Sunday 1 May we went through the drive-through at KFC Hartebee****rtdam at 14:46. Ten minutes later, we were still waiting to get to the pick-up window. We got out of the car, went to the window and enquired the delay, because there were no customers in store to cause the delay. We were informed to drive to the parking area and our delivery will be brought to us. We waited another 20 - 30 minutes. When we got home, we had to find that the chicken were not cooked through and afterwards the whole family battled with diarrhea....

0
Replies (3)
KFC
KFC's reply03 May 2016, 08:40
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

KFC
KFC's reply03 May 2016, 08:40
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

KFC
KFC's reply03 May 2016, 08:40
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***