RY
Reeza Y

1 reviews | Active since Feb 2014

11 Aug 2015, 22:01

Drive Through doesnt give full order

These guys don't give full orders. last week - 5th or 6th August i checked the packet for a wrap with chips and coke and some wings., i asked the lady twice is this the full order, first time she responded in a dull way. second time i asked she woke up and said yes everything is in there.<br> <br> while she looked at the slip not realizing i already no the hot wings arent there! how do you not know to pack 3 things? after being asked twice she then turns around on her own to tell me she mistakenly forgot them, most likely because i never said anything and just parked there until she decided too own up. fascinating i tell you.

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Replies (1)
KFC
KFC's reply14 Aug 2015, 11:33
Official
Hello Re3za,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,