CC
Colin C

1 reviews | Active since Dec 2011

05 Feb 2015, 17:53

Drive Through an Inconvenience

I went to the Goodwood KFC to get a Streetwise 5. I approached the Drive Through for the purpose of being convenient and fast service. When I approached the window, there was a Cash Only sign on the window. I was then forced to to go inside where the queue was literally out the door and the speed of the service not the fastest. I asked the cashier at the drive through why no card facilities? She couldn't answer me. In this day in age of crime etc card transactions are a more safer and convenient option. This is a reason as to why many people don't carry cash. KFC Goodwood needs to get with the program.

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Replies (1)
KFC
KFC's reply06 Feb 2015, 10:08
Official
Hello colincloete,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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