wS
wanda S

1 reviews | Active since Jun 2015

15 Jun 2015, 17:14

drive through 1hour waiting time

We went into drive through at 16:20 with 6 cars in front of us. As I am typing this we are only leaving the drive trough now.17:03. This is unacceptable, i could have gone to a nice restaurant, its not as if kfc is that much cheaper than a restaurant, but only has the convenience of \Fast food". This is not the first time this has happened at this exact kfc (the only one in nelspruit)"

0
Replies (1)
KFC
KFC's reply18 Jun 2015, 13:59
Official
Hello wanda.swanepoel,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,