Drive through

Yesterday at 11:50 i arrived at the KFC Drive through, i waited 5 minutes and nobody pitched at the order window. I then continued to the pick up window, where i was told they could not take my order and i was asked to go through the drive through again. I arrived at the order window again and nobody was there to serve me. After hooting like a crazy person somebody eventually pitched telling, when i asked for her name she told me she was not the person who was suppose to be working there. I spoke to the manager who informed me that they were short staffed. I eventually left the drive thru at 12. 20.....Please address your managers and have them go for training on how to MANAGE!! This is unacceptable. What happened to service? Is this how you treat clients and then expect them to return?