CF
Charldene F

1 reviews | Active since May 2010

22 Oct 2015, 07:25

DOUBLE CHARGED AND WRONG GOODS SUPP****

Went to KFC Lambton Drive Thru on Wednesday to get supper. they double charged me for my food and on top of that was informed that the extra payment will reverse, this is the second time that this has happened and the second payment has not reversed again. <br> <br> Get home just to find out that half of the food was wrong and my whole order was not given to me. this seems to be a normal thing with KFC Lambton and the attitude that we will get too is even worse.<br> <br> Totally Shocking.<br> <br>

0
Replies (1)
KFC
KFC's reply22 Oct 2015, 10:18
Official
Hello Charldene,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,