Dont eat at KFC Bloubergstrand they dont care about customers

On Sunday the 5th January 2020 I took my family for a treat to have lunch o the beach front and have KFC We had to wait for about 45 minutes to receive our meals and only once I insisted on speaking to a manager was I informed that the chicken was still being prepared Once our food had being recieved I has asked for a full sugar coke which was not kept in the front of the of the store but rather in another fridge somewhere in the back That took about 10 minutes to take place The staff are not properly trained and have no sense of how to talk or treat customers There was another lady who who wanted to order two plain cones at the dessert only counter but was told she to join the que which was already long and when she to insisted on talking g to the manager she was blatantly ignored and the two ladies behind the counter just walked away and started serving other customers instead KFC Bloubergstrand is well know and cause of its location should in my opinion be the flagship branch in Cape Town with only the best people working there but this is not the case Customer service in the branch is lacking to a degree I would call it disgusting There is no etiquette or customer service knowledge in the KFC Bloubergstrand whatsoever and for an institution like KFC in general that should be the highest requirement when selecting staff I have seen first hand the quality of customer service across the board for KFC dropping with every day that passes