Dont Care Attitude

Two times I get home from this KFC drive thru and my meal either has a rotten chicken or there's no gravy in my Streetwise pap. So this time my wife checked in the bag and to our horror, my large mash n gravy is actually only mash stuffed into a small container and there's no gravy again in my meal and when I speak, im told im blocking the drive thru. Went inside,nobody speaks to me until I demanded my money back, and then a supervisor wanted to speak to me.