MO
Matilda O

1 reviews | Active since May 2015

17 Mar 2016, 11:39

DON'T LISTEN

I ordered rounders from KFC several times, every time asking for NO TOMATO! Every time I open the burger, there's tomato on it, and if I ask them they have a bad attitude.<br> <br> This morning I've ordered a rounder again with no tomato. When I saw my slip there is printed below the burger - exclusions NO TOMATO. I smiled and thought wow now they will get my order correct!! When the lady pass me my burger I asked if it is the one without tomato? She said no there is tomato on!!!!<br> <br> I am so frustrated!

0
Replies (1)
KFC
KFC's reply17 Mar 2016, 14:55
Official
Hello OLIVIER07,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,