Do not leave KFC before checking your goods!
I bought 2 family feasts from KFC Wierdapark yesterday of which one of the side orders were their Chicken POPs for my children. I asked the lady at the counter whether everything was in the bag. When we got home we realised that they never gave us the Chicken POPS, leaving me with difficult questions to answer to for my children as to why there food was not ready come dinner time.<br> <br> I phoned the store manager at KFC Wierdapark as I refuse to drive the distance and waste fuel for 2 chicken pops. There is NO COMPENSATION from KFC for their own blunders. The best response from the manager was EISH followed by silence. I reported the matter to their call centre which just logged it - what is the purpose if they cannot address the matter there and then?<br> <br> It is 2016, where are the deliverables and what happened to service?
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,