Do better Kfc

Kfc Kwadukuza mall serving burnt chicken with black pieces of God knows what in the gravy and no mash .Purchased a promotional meal , the minni loaves where not included, I called the store 8 times to query and on the 9th time I got an answer from Krinola , who advised that things are hectic and I should come pick my mini loaves tomorrow or whenever I pass . I need not explain why I needed today with the order . Poor service and food quality .