Dissatisfactional service

I placed an order with KFC empireroad ParktownOrder number 111544 and the chillie cheese fries were like 5 in a box and there was not enough source on them.I know the meals i bought are snacks but how on earth is when i buy in store the chips are more but less when they get delivered and now i call their call center i speak to Portia who place me on hold after that she hung up when i called back i spoke to Thokozane who asked for details that i have already provided while busy with him on the call someone else from KFC calls to tell me they calling from their customer service when i asked for her ne she Hung up. I dont know how will this be sorted if Agents are so *********** and clueless of what they are doing and i know they will say im crazy but my craziness is caused by the way my meal was and the laziness of call center Agents