AA
Adel A

1 reviews | Active since Nov 2013

11 May 2015, 11:20

DISSAPOINTMENT IN QUALITY OF KFC'S FOOD

We usually buy atleast once a week at Kfc In Three Rivers Vereeniging just Opp River Sqaure Mall, and every time there is something wrong, On Saterday we went there again, my husband ordered a fully loaded box meal and I had the Wicked Box Meal and I Ask for a normal rounder as I always order, i asked them more than twice, when we got home I found a wicked Burger and not the normal burger when I drove back to them the did not even apoligize for the mistake, when I got home the chips was old and hard, the chicken was oily and old, the tomato on my burger had a sour tast, I Was sick my whole Sunday as that was the only food i ate, and just had enough of theire terible service and food, I won't ever buy there again, they should not even bother to phone me and offer me something for free cause it won't change anything.

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Replies (1)
KFC
KFC's reply11 May 2015, 11:47
Official
Hello AdelAbrie,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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