DD
DHIRESH D

1 reviews | Active since Mar 2015

03 Mar 2015, 13:06

DISGUSTING SITE OF SEEING THE BACK KITCHEN

ON THE 22FEB2015 @ 9:15 MYSELF AND A FEW FRIENDS WENT TO KFC RIFLE RANGE IN JOHANNESBURG.WE WERE ASSISTED BY A FEMALE CASHIER.WE WANTED TO ORDER ZINGER BURGER MEALS,WHICH SHE VERY RUDELY SAID THAT THEY DONT HAVE ANY BURGERS AND THAT THEY WERE CLOSING SOON.HOWEVER THE MANGER OVERHEARD AND THEN HE CAME TO TAKE OUR ORDER WHO THAN SAID HE WILL GET THEM TO FRY THE ZINGER FILLETS FOR THE BURGERS.I COMPLAINED TO THEM ABOUT THE CASHIER WHICH HE SAID THAT HE GETS COMPLAINTS ABOUT HER ALL THE TIME.THEY WERE CLOSING THEIR STORE JUST BEFORE 10.THEY LOCKED THE FRONT DOOR AND WERENT TAKING ANY OTHER WALK IN CUSTOMERS.WE WERE LOCKED IN THE STORE FOR ABOUT AND HOUR WAITING FOR OUR FOOD.THE MANAGER SAID WE SHOULD USE TO BACK ENTRANCE TO EXIT THE STORE.THIS IS WHEN WE SEEN THE STATE THE BACK KITCHEN WAS IN.IT SMELT REALLY AWFUL AND THERE WAS CHICKEN PIECES,CRUMBS,ROLLS AND MASH AND GRAVY ALL LYING ON THE FLOOR.THE FLOORS WERE REALLY SLIMY AND HAD BLOOD ON THE FLOOR.I AM REALLY DISGUSTED IN WHAT WE HAVE SEEN AND \WILL NEVER EVER EAT KFC AGAIN!I PHONED THE KFC CALL CENTRE WHICH THEY SAID THEY WILL GET TO ME

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Replies (1)
KFC
KFC's reply03 Mar 2015, 14:33
Official
Hello DHIRESH105,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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