disgusting service

So after being a regular customer at this branch in tokai , I was not going to complain , but I cannot let this go I just feel that paying clients should not be treated this way . I went to purchase breakfast sandwich chicken and mayo , after I have received my order and check to find out it was cold and frozen , I told the lady that the sandwich was cold then she put the entire sandwich in the microwave, after she boiled the sandwich she gave it back to me I was not willing to accept it I then asked to speak to the manager , who then never came out after we hooted this lady came to the window and asked me and I quote \WHAT DO I WANT"I was so upset and I told her how can she ask me what do I want and I also asked her I could she put the sandwich in the microwave"