<p>KFC Constantia Kloof -</p> <p>On Saturday the 13th May , the evening round about 11pm we arrived at an Open KFC drive thru to order meals. When we arrived the lady taking our order at the intercom could not take our order, so we moved to the window to proceed with our request.</p> <p>My order consisted of x4 Wings, x 2 Colonel original burgers , x1 Zinger Burger and a Crunch burger with cheese. We were told we cannot order as there were no wings, no Zinger Burgers and no Crunch burgers. The excuse was that its home time.</p> <p> </p> <p>Without getting frustrated I changed my order to 4 Orignal Colonel Burger meals. While we collected the order at the next window we recieved hot Cokes and were given Dry Burgers with over cooked fillet. </p> <p>We questioned their service and they informed us its closing time and slammed the window closed. When asked to speak to a manager regarding their bad service , one lady hid away on the side of the wall by the bathrooms. The other staff member was sleeping on the table in the resturant not worried with the commotion.</p> <p> </p> <p>This particular KFC has been giving bad service for awhile now and I am fed up with the staff giving bad attitudes and food that is not up to KFC standards!</p> <p>If a restaurant is open a customer expects to be served for what we request and pay for and NOT told we are closing we do not have what you want! it is bad disgusting lazy attitudes that leaves a distateful taste on KFC on a whole!</p> <p> </p> <p>It would be greatly appreciated if something can be done about this as this is not even an OLD store, it opened recently and its not the first time such disgusting service is recieved from this KFC.</p> <p>The ladies names tthat were given when asked are Thuli and B. (not sure the name of the lady sleeping at the time). Not sure of the lady at the intercom too, she was giving the lady and the 1st window trouble with the order and we had to repeat our dissatisfied order a few times.</p> <p> </p> <p>disatisfied customer,</p> <p>Tracey-lee</p> <p> </p> <p> </p>
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Thank you for taking the time to correspond with the KFC Customer Care.
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Kind Regards
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