Disgusting non-service

Good day <br> <br> I am really disgusted in KFC and their non service.<br> <br> On 08/03/2015 i ordered a regular box master and a double crunch burger at KFC N1 city - drive thru.<br> <br> I was given a zinger box master and a colonel burger which was not what i ordered, however, i was billed for a box master and a double crunch burger.<br> <br> I cant eat zinger due to health reasons so that was a waste and only after i had arrived home, did my partner let me know that he received a colonel burger and not a double crunch as ordered.<br> <br> I left a complaint on KFC listens and i sent an email to [Email Removed] on Tue 10/03/2015 but to date i have not received an apology or any form of feedback.<br> <br> This is ridiculous, your email should rather read KFCnocustomercare instead of KFCcustomercare because it doesnt seem as though KFC has any idea what customer care is all about.<br> <br> What is the point you have so many means for customers to give feedback but you dont respond?<br> <br> I vow to let everyone know of the treatment i received from KFC N1 city and i will surely discourage anyone i know to purchase from that branch.