1 reviews | Active since Apr 2015
DISGUSTING CUSTOMER SERVICE AT AVONWOOD KFC OUTLET
My daughters burger had no chicken on it<br> i trid to call but the tele no.s on the slip does not connect, the manager no. on the slip belongs to an ex employe of kfc who left the company over a year ago!!!!<br> when i called the care line spoke to KT, she said she will get back to me, she called back 10min later just to confirm what i already told her , The contact no.s to that outlet os not connected and then she said that the area manager is on leave and wanted to give me a refernce no.!!!<br> AND IN THE MEAN TIME MY DAUGHTER GOES HUINGRY ,!!!!!<br> ISend an email complaining, I HAD TO CALL AGAIN AND ASKED TO SPEAK TO THE MANAGER AND THIS KT PERSIN HUNG UP ON ME!!!!<br> I CALLED THE CARELINE A THIRD TIME AGAIN AND A MAN ANSWERED WHO CLAIMED TOBE THE MANAGER AND WANTED TO GIVE ME ANOTHER TEN MIN OF PROCEDURES!!!<br> I TOLD HIM I WANT MY DAUGHTER MEAL DELIVERD AS I HAVE SPEND ON SEVERAL PHONE CALLS AND MY DAUGHTER IS STILL HUNGRY!!!! I HAVE STILL NOT HERAD FROM THEM<br>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
