BI
Bothwell I

1 reviews | Active since Mar 2015

03 Sept 2015, 20:45

DISGUSTING!!!

On the 3rd of September 2015 I went to this KFC and I was disgusted by the services rendered. I can not believe that at 20:00 pm all the staff members of KFC can dedicate themselves to cleaning the shop and ignore customers. There was about 6 people in the queue in front of me but only one lady was serving. The service obviously was very slow because of that. This is completely the opposite of the so called Fast Food. I could not even believe it when I was told that there was no ice cream in that shop. WOOOW !!! So much for advertising ice creams. You guys need to teach your staff what is called Customer Service. A customer comes first then cleaning comes last. The Service disgusts me.

0
Replies (1)
KFC
KFC's reply07 Sept 2015, 12:16
Official
Hello Sdindi,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,