ND
Natasja D
1 reviews | Active since Jul 2015
24 Jul 2015, 20:04
Disgusted with our food!
On 24 July we went to KFC on the corer of Hans van Rensburg street and Grobler street. We got home and open our bag of food and saw that our large mash and gravy was not in. On the colonel burger was a small images images of chicken fillet which was very dry and the twisters was so empty there was only a quarter of filling inside. I was totally disgusted with the portions of the take away! There was also a mistake on our slip. The amount that was entered was R2603.20 but the food was only R263.20. I believe that was an honest mistake but the lady who took the order will be short on her cash flow. I hope that I will hear back from you. Regards Natasja
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Replies (1)KFC's replyOfficial
28 Jul 2015, 11:12Hello Natasja46,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply28 Jul 2015, 11:12
Official
Hello Natasja46,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
