Disgusted by KFC SPRINGS WEST

The worst experience ever from KFC springs west,I placed and order online for delivery an hour later while waiting outside for them they called me to verify my order again. The next thing it's after 8pm ,I receive an sms confirmation that my order has been canceled and my money was refunded. WOW, and I'm sitting here with hungry children who are waiting for their food.What disgusting service from KFC SPRINGS WEST