TvdW
Tanya van der Westhuizen

1 reviews | Active since Jun 2015

01 Jun 2015, 21:18

Disgusted at the 'procedures' of KFC.

1 June 2015<br> <br> Went to the KFC this morning just before 6A.M. Was the only car in the drive through and as I sat in my car waiting for my food I saw the lady sitting for 5 minutes before starting to prepare our wraps. <br> She rubbed her face and eyes and took the chicken strips with her bare hands and folded the wraps with her bare hands. <br> When she handed me the food I asked why she dont wear gloves or washed her hands. She said she did, but she did not? She claimed it is the procedure of KFC and that they are not required to wear gloves and gave me an attitude. <br> Above and beyond the dirty hands, I waited 16 minutes for a Twister.

0
Replies (1)
KFC
KFC's reply03 Jun 2015, 11:33
Official
Hello Tanvdw,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***