DISGUSTED

we placed an order on the app of KFC Tokai for collection, not to know that you cannot collect but it gets delivered, upon arrival I sent my grandson and his girlfriend in to collect our order and they were rudely told by the female at the entrance that she "DOES NOT HAVE TIME TO DEAL WITH THIS ****" ... sadly my grandson only gave me this information when we arrived home, he chatted to the manager but did not tell him what she said to them in those exact words.. I think he was in too much of a state of shock. Now I am fully aware that the manager knows who this person is and I would like to know what is being done about this because I have never hear any staff member speak this way to a customer, at this stage in our country we should all be grateful to be able to work .. as I for one am .. KFC you do not need people like this representing your name brand. I would in fact like to meet this person and have her explain who she thinks she is to be able to speak to people this way.